About UsResourcesParent to ParentParent ParticipationEarly Intervention


A Network For Families & Professionals Supporting Children & Youth With Special Needs

1-800-905-TIES (8437)

Time To Organize

Call to find or schedule a Let's Get Organized workshop: 800-905-8437

New Location in New Bedford

Our Southeast Regional Office has moved. Call 508-961-2006 to say hello.


Family TIES Program Summary

We are happy to share our Program Summary in several languages:

  • English

  • Spanish

  • Portuguese

  • Haitian-Creole

  • Chinese

  • Vietnamese

  • Family TIES of Massachusetts provides information and referral services, emotional support, and trainings to parents of children and youth with special needs - just like you, we are caring for our children and aim to light your way. WELCOME - we are so happy to meet you!


    Our Parent-to-Parent Program offers group and in-home trainings to become a valued volunteer Support Parent. Every parent can share their experience and wisdom gained from caring for your child with special needs. Becoming A Support Parent is easy! Contact Gloria and learn more today!

    The Family TIES Parent-to-Parent Program is a proud Alliance Member of the P2PUSA network. The P2PUSA Leadership Institute brought together P2P programs from 30 states plus 1 national organization. Thanks to our Support Parents who have accepted Matches from across the country. Together, we make a difference!

    The Massachusetts Department of Public Health needs to hear from families,as they develop programs to meet your needs. Please consider today becoming a Family TIES advisor!

    Care.com Has Spoken! Click to find out their Top 10 choices for supports in our community. HINT: No. 1, 5, and 7 are tops with Family TIES, too!

    SERVICE ANIMALS UPDATE: The US Dept. of Justice recently issued a document to answer Frequently Asked Questions . To learn more about getting a service animal, call our toll-free line: 800-905-TIES(8437).

    WHAT DO YOU NEED? Community contacts, after-school or summer camps, our Let's Get Organized workshop? Contact your Regional Coordinator to learn more, or call 800-905-TIES (8437) and tell us more.

    Support Groups Listings are in the Information & Resources section of this website. If you want help to find a support group, please contact your Regional Coordinator.

    Can we help to raise awareness about YOUR support group? Contact Family TIES to be included in our Regional Listings: 1-800-905-TIES (8437).

    Healthy People 2020: Read a comprehensive report compiled by the Genetic Alliance and Family Voices, in collaboration with MCHB, to learn more.

    Health Care Reform is an important topic for all of us these days. Check out the Catalyst Center to explore the Affordable Care Act and how it affects children with special health care needs.

    Looking for more resources for Transition to Adulthood? Here's a start:

  • Health Care Transition article is a Must-Read for families of teens!
  • School Days to Pay Days, from the Institute for Community Inclusion,
  • Transitioning Teens with Autism Spectrum Disorder, from the Autism Consortium, and just published
  • Planning A Life After Special Education in Massachusetts, from the Disability Law Center.
  • The PCA Quality Home Care Workforce Council has created a resource tool for families looking for PCAs to help care for their loved ones. Visit their website for the listing and a great Tip Sheet (in English and Spanish) on the process of managing PCA services at home.

    Need to know more about Personal Care Attendant (PCA) services from MassHealth? Visit the MassHealth website.

    The DPH Community Support Line offers support for families. Call 800-882-1435 to learn more.

    Families of children with emotional challenges need resources. Click to visit PAL, the Parent/Professional Advocacy League; the 2011 Mental Health How-To Guide compiled by the Boston Bar Association and Children's Hospital; CBHI (Children's Behavioral Health Initiative); and Parents Helping Parents. You are not alone!

    Early Childhood

    Does your child have EI services? YES? Then you need to get connected with the Early Intervention Parent Leadership Project !


    Health Updates

    Family-to-Family Health Information Centers are funded by the federal government, as a place for families to learn more about health care and health insurance. That's just one of the resources available through Mass. Family Voices. Visit Massachusetts Family Voices and learn about free topical conference calls!


    Words of Thanks

    I was feeling desparate until I attended the "Getting Organized" workshop from Family TIES. Now I have my ducks in a row and my child is getting the services she needs

    Mother of 8-year-old

    How To Start?

    Our Family TIES Regional Parent Coordinators are familiar with the resources in your area. You can call our toll-free line, 1-800-905-TIES (8437) or locate your Family TIES Regional Coordinator by clicking here. For callers outside of Massachusetts, call 508-792-7880 Ext. 2337.


    Need a Helpful Resource?



    Need to know more on a particular subject? Our Topic Sheets cover the most frequent conversations we have with parents.

  • Autism

  • Complex Medical Needs

  • Emotional Support

  • Grief In Our Lives

  • Living In A New Country

  • Medical Equipment

  • Public Benefits

  • Recreation & Fun

  • Social Skills Groups

  • Special Education PACS

  • Taking Care of You

  • Transition To Adulthood


    Family TIES workshops

    and other activities are available across the state Call our toll-free line, 1-800-905-TIES (8437) to learn how you can be involved. .



    As the Central Directory for Early Intervention in Mass., we manage an online listing of EI programs around the state and help families to find the center closest to you.



    Family TIES of Massachusetts is funded by and collaborates with the Mass. Department of Public Health, Bureau of Family Health and Nutrition.

    Have you visited their website or blog lately?

    Family TIES of Massachusetts is funded and supported by the Massachusetts Department of Public Health, Bureau of Family Health and Nutrition.